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This week’s rundown of new products and services for ecommerce merchants includes rollouts for reverse logistics, fraud prevention, fulfillment, AI assistants, chargeback-prevention, checkout integrations, agentic commerce, and automated marketing.
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New Tools for Merchants
ReturnPro partners with Clarity to detect fraud on returns. ReturnPro, a provider of returns management and reverse logistics, has partnered with Clarity, an item intelligence platform, to introduce AI-powered fraud-detection technology that identifies counterfeit, altered, and fraudulent returns and flags missing accessories at the point of return. Clarity’s AI technology combines X-ray intelligence with computer vision to see inside the actual product, comparing each returned item against its original manufacturer profile and detecting counterfeits, component swaps, and product manipulation.
ReturnPro
Bolt partners with Socure for ecommerce identity. Bolt, a financial technology platform for one-click checkout, has partnered with Socure to verify real people in real time at the moment of purchase. By integrating Socure’s RiskOS platform, Bolt delivers an ecommerce identity layer powered by predictive risk signals and compliance decisioning. Socure’s Identity Graph enables low-friction authentication for trusted consumers, adaptive protections, and cross-merchant trust signals.
Knowband launches generative AI plugins for PrestaShop. Knowband, an ecommerce developer, has launched two AI-based plugins for merchants. The PrestaShop AI Chatbot module answers product and order questions in real time. It supports multiple languages and currencies and uses vector search to understand query meanings. The PrestaShop LLMs Txt Generator module helps store owners automatically produce llms.txt files for their catalog, increasing the likelihood that genAI platforms discover and reference the products.
ShipTime acquires Warehowz to expand North American capabilities. ShipTime, a Canada-based logistics technology platform, has acquired an ownership stake in Warehowz, an on-demand warehousing and fulfillment marketplace with a network of 2,500 warehouses across North America. According to ShipTime, integrating Warehowz into ShipTime’s ecosystem enables merchants to gain greater control, visibility, and adaptability across the supply chain.
ShipTime
WordPress.com releases a Claude connector. WordPress.com has launched an official connector for Claude, the AI assistant developed by Anthropic. Once set up, Claude can answer questions using your WordPress.com site data, not estimates or generic guidance. According to WordPress, the Claude plugin can identify what readers respond to, surface content that needs refreshing, and spot opportunities for improvement.
Cside launches AI Agent Detection toolkit. Cside, a provider of website security and compliance, has launched its AI Agent Detection toolkit to identify agentic traffic and behavior from both traditional and AI-powered headless browsers. AI Agent Detection governs which AI agents can interact with the website, what they are allowed to do, and when human validation is required. Cside says the new toolkit enables merchants to leverage agentic commerce behavior for cross-selling, dynamic pricing, and additional verification requirements.
Chargebase launches to help merchants cut chargebacks. Chargebase has launched its chargeback-prevention platform for ecommerce and SaaS businesses. The platform automates the alert-resolution process, matching alerts to orders and handling backend communication with transaction dispute platforms such as Verifi and Ethoca. By receiving real-time alerts when a customer initiates a dispute with their bank, merchants can issue a quick refund and avoid a costly chargeback. Merchants pay when the platform helps avoid or resolve a dispute.
Chargebase
Loop expands Europe-based returns capabilities with Sendcloud integration. Loop, a post-purchase platform for Shopify sellers, has launched Ship by Loop 2.0, an upgraded version of its integrated return shipping service that now includes Sendcloud, a Europe-based shipping platform. With the Sendcloud integration, Loop merchants gain access to an expanded carrier network across Europe without leaving Loop’s returns portal. The enhancement also introduces QR code returns and InPost locker drop-offs.
SDLC Corp announces connector for syncing Shopify and Odoo ERP data. SDLC Corp, part of open-source developer Odoo, has launched an SDLC Connector for teams running Shopify and Odoo ERP. According to SDLC Corp, the connector synchronizes products, customers, orders, inventory, payments, and collections in real-time. The integration features include real-time Shopify-to-Odoo data sync, automated imports with validation, bidirectional inventory updates, webhook and scheduled auto-sync modes, multi-store support, custom field mapping within the Odoo dashboard, token-based authentication, and more.
Genstore launches AI tool to build and operate stores. Genstore, a store builder, has launched its ecommerce platform that uses autonomous AI to build and operate ecommerce sites. According to Genstore, its platform deploys coordinated AI agents that collaborate to execute real business tasks autonomously. The design agent creates layout, branding, and motion. The product agent generates listings, descriptions, and imagery. The launch agent prepares search engine, compliance, and store readiness. And the analytics agent uncovers conversion-driving insights.
Genstore
Prolisto launches Lite for creating eBay listings. Prolisto, a software development company specializing in ecommerce automation, has announced the launch of Prolisto Lite, a free AI-powered web app that simplifies and accelerates the process of creating eBay listings. According to Prolisto, Lite analyzes uploaded product images and generates an eBay title, a detailed search-engine-friendly description, and the appropriate item specifics.
EcomHint launches conversion rate optimization tool for Shopify and WooCommerce. EcomHint has launched its AI-powered conversion rate optimization tool for Shopify and WooCommerce merchants. The tool helps merchants identify conversion issues throughout the shopping journey and provides step-by-step guidance on how to fix them. EcomHint combines AI-based visual analysis, technical checks, and Lighthouse performance metrics to review key parts of the store, including home and product pages, cart and checkout friction points, and page speed. EcomHint bases its recommendations on an analysis of 700 online stores.
Veho introduces FlexSave delivery option. Veho, a parcel delivery platform for ecommerce, has launched FlexSave to help online brands offer cost-effective delivery. According to Veho, FlexSave enables shippers to reduce costs by replacing day-certain delivery dates with slightly broader delivery windows. Veho customers continue to receive proactive delivery updates, live support, and photo delivery confirmation.
Veho